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[Deleted User]
Posts: 92 Forum Member
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How come I registered months ago and have not heard a thing other than the e-mail confirming my interest? How come people I know who registered later than me are getting connected?
What the hell are Sky up to?
When will they ever learn to run a company and deal with their customers in a fair handed way?
Cun*s.
What the hell are Sky up to?
When will they ever learn to run a company and deal with their customers in a fair handed way?
Cun*s.
0
Comments
Is there a number we can call to speak to someone?
I'm not that bothered as I'm waiting until after my mom-in-law has had it for a while, then I'll decide.
But it would be nice to get a reply anyway.
Tim.C
registered as soon as I got the letter , that was some 6 weeks ago.
have spoken to SKY and re-registered 3 times as they keep asking me to. I have checked on samknows and I am easynet enabled and have been for 2 years.
I am seriously tempted to go to NTL on their bundled package
A friend of mine called with a technical query and they were unable to answer it because it wasn't simple query number three on the Janet and John list of responses.
If anyone is reading from Sky - sort your bloody company out. You might hold all the cards now - but in the future when competition hots up you'll be wishing you had invested in good customer relations instead of taking them all for granted.
Considering this is a brand new launch I've found that Sky have been very professional, answer the phone quickly and are able to quickly give me an update on my order. There have been a few delays in line activation's but reading between the lines this could be BT systems that are initially confirming dates and then a day later rejecting them. Who ever is to blame I received a courtesy call informing me the delay, an apology and the promise that I would be called in five days with the new date.
Personally Sky have so far performed better in their Customer Service than my current ISP Demon ever did. Again, technical support may currently be a bit shaky but so are many other so called reputable ISP's (Demon again who were just useless).
It's all to soon to judge how the service will ultimately perform and maybe my laid back attitude will evaporate if it all goes "Pete Tong" but currently it's also to early to start laying the metaphorical boot in and slamming them.
Just thought I'd post this as someone who has ordered Sky Broadband and can give my version of how things are panning out with the ordering process.
Adios
spcdust