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Non UK Credit Card Probs with Sky
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[Deleted User]
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Some of you may remember the problems last year with Sky not accepting Non UK Credit Cards - Is this happening again. A good friend who is active in Sky cards throughout Europe is telling me that several of his customers have been switched off. When he checks, Sky say that according to their system the credit card account was closed. This is identical to what was happening before.
There are difinitely new things happening at Sky which are once again causing major headaches. God forbid if the credit card problem starts again.
When you ring them the credit card goes through OK. Problem seems to have started around 1st March
Basically I think that Sky have got fed up with people who are not registered ASA dealers blatantly advertising Sky abroad when due to pressure from other TV suppliers in other countries they have to be seen to be playing by the rules. I would say that unless you are paying with a UK credit card there could be a good chance in the near future that you lose your channels. Anyone experienced any such problems recently.
There are difinitely new things happening at Sky which are once again causing major headaches. God forbid if the credit card problem starts again.
When you ring them the credit card goes through OK. Problem seems to have started around 1st March
Basically I think that Sky have got fed up with people who are not registered ASA dealers blatantly advertising Sky abroad when due to pressure from other TV suppliers in other countries they have to be seen to be playing by the rules. I would say that unless you are paying with a UK credit card there could be a good chance in the near future that you lose your channels. Anyone experienced any such problems recently.
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What I mean is that banks are like any other businesses, and if a German or Italian bank offers a better deal than a British one, a British person living in Britain may choose to join that bank and use their services. So, if that person lives in Britain and was switched off by sky simply because they have a non-British card, I would advise that person to take the issue up with the bank who may be interested in taking sky to court for harming their business oportunities across Europe.
The E.U. is a single free market, and although sky may choose to ingnore this, they have no right to inflict this upon other companies who are trying to compete in a 350million plus market.
What Sky did last time was to do a check with the registrered adress and the adress the credit card was registred at. If theese adresses matched - no problem. If not the transfer from the credit card was cancelled.
Cheers
Huffin the Puffin
?? There are no significant admin costs accepting a credit card from another E.U. country. Where do you get this information from? Every shop in the U.K. which accepts credit cards, accept them from all over the world. Whether they are a large department store, or a family run corner shop.
The world work's a lot more simpler than you may imagine.
I only hope I can get this thing sorted out before I am disconnected
Increasinly as countries update their data protection acts, banks are becoming restricted on what customer details they can give, or in this case confirm. Perhaps thats where some of the problem comes from? I used to work for an online company, and if we couldn't clear their details, we had to phone the merchant bank and do a 'Code 10 Name and Address Check'. Most foreign countries (over the last 6 months or so) have stopped this.
I also agree that if Sky buys rights to broadcast shows in the UK and Ireland, why should people abroad be watching them through Sky? If you subscribe to a German digital network you can still get most the Sky shows (except maybe Your Face or Mine on E4!). And if they are in holiday homes, surely then if your card is registered in good old Blightly, there shouldn't be a problem
It could also be argued that if someone "pays" for the subscription to sky, but lives overseas, then what exactly is the difference if they payed sky in Britain, or payed Premier in Germany? In both cases, both the distributer and the broadcaster get's their money.
On the other hand, Premier dubbs ALL of their movies and shows into German. What happens if the person who lives in Germany, can't speak fluent German or hates to watch a dubbed movie, and wishes to "pay" for an English service.
Again, as long as the broadcaster is being "payed" then both distributer and broadcaster get's their money. It will make no difference where that money comes from.
Does Sky have a proper set up and proceedure for overseas viewers, or does it just put the details in as usual?