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Five Sky One failures in a row! Huh!?!?!
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[Deleted User]
Posts: 243 Forum Member
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Evenin' all.
Just got home from work to find that all five episodes of the Simpsons this evening have failed to record, all with "Unknown Reason".
It's happened occasionally before, but never the whole batch. The series link triggered each new show, but all failed anyway.
It is currently recording a show I programmed in five minutes before it started, and did a Planner Rebuild inbetween.
Any thoughts/ideas? Time to threaten the box with an axe?
Just got home from work to find that all five episodes of the Simpsons this evening have failed to record, all with "Unknown Reason".
It's happened occasionally before, but never the whole batch. The series link triggered each new show, but all failed anyway.
It is currently recording a show I programmed in five minutes before it started, and did a Planner Rebuild inbetween.
Any thoughts/ideas? Time to threaten the box with an axe?
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Yes, my one did the same
Also series link for UK Gold's Doctor Who (chn109) for todays adventure gone
Automan.
Also, I set it up yesterday to record "Space Jam" on one of the movie channels and when I went to watch it I had something about a wee boy and a Bear, even though it said Space jam in my planner.
The Sky platform seems seriously ill at the moment. I'm getting worried that I'll miss the double header of "24" so might just watch them live.
WW.
Got that too, so that's 9 failures.
Got to be something at Sky's end then, but the clock is correct on Sky One now, does anyone know if it went funny last night?
1) 2 back to recordings on Five with Sky+ in standby (two 5 min kids programmes) when I went to buy a newspaper. Recorded OK
2) 2 back to back programmes on Sky One whilst watching News24 (half hour each.) Record light was on but when I checked afterwards both were failures.
I'm now going to repeat 2) on Five to see if the problem is repeated.
Well it's certainly odd that it has happened to other people here, what could be the link?
Trying to debug SKY+ is one of the last great deeds of the modern age, throughout it's history there have been cases where failures have been reported by some and not others.
I suppose the SKY+ version and how it handles/stores EPG and now&next data may be an issue, the quality of the installation and it's lock on the default transponder or any transponder if there was a timing issue.
Perhaps the earlier reported problem with the clock (similar to what has happended to the BBC) is the root cause and if that had been a short term problem those that didn't have recordings/series links setup during that time were not affected after the fact.
He was aware of the clock problem yesterday and was personally concerned he won't get 24 recording tonight being the last two episodes.
So it's not us, it is them, and someone actually admitted it.
I guess all we can do is sit it out and see what happens.
Afterwards I'll try a single programme on Sky One. If it records OK it might suggest that consecutive recordings is a problem on some channels - which I can just about live with.
As Jarrak alludes to I think it may be an EPG/timing issue (I have a V2 box.)
SkyMix should be fine, it's not on transponder 30 where the problem lies.
That's maybe why the guy who lost Space Jam - was it on Sky Movies 7 or 9?
And for any WWE fans out there, channel 770 is on there too, I'd suggest digging out the VCR for Vengeance tonight...
Were you told that by the Sky Technical guy you spoke to?
If so I'll try recording a movie from 7,9 Cinema 1 or 2 and see what happens. (At least if 24 fails to record I can get it on Mix - and people moan about repeats;) )
I had already looked it up first on the guide here, but he said it first in our conversation.
As for the WWE show tonight, I'm not recording anything else tonight so I can leave the box on 770 and it will record to a DVD, if not to the box.
I'm not going to continue testing it, I've set a few recordings through the day, will leave it alone and see what happens.
If the Sky guy is right there is nothing we can do about it.
I'm now trying a single programme on Sky One to see what happens. After that I'll try recording something using manual recording to see if it's linked to EPG data.
Incidently there is a thread on the Satellite Forum reporting that Sky One was FTA for a while this morning - perhaps there is a link?
So if there is an ongoing problem with the SKY1 transponder then it's not affecting every SKY+ and if the SKY CS guy can't record a SKY1 program then you have to consider that there is a lot more going on.
Got a few more set up, so I'll report back when they are done.
WW.