Options
PIN protected programme question
![[Deleted User]](https://w9.vanillicon.com/v2/94057e9b1abafcee50a45d8b02348d6e.svg)
[Deleted User]
Posts: 4,647 Forum Member
✭✭✭
Hi all,
Does it happen to all of you that when you set a manual recording after 9pm, it asks you for the PIN when you want to watch it?
I suppose it's to stop kids recording stuff via manual recording that they shouldn't...
Thanks,
gaffer
Does it happen to all of you that when you set a manual recording after 9pm, it asks you for the PIN when you want to watch it?
I suppose it's to stop kids recording stuff via manual recording that they shouldn't...
Thanks,
gaffer
0
Comments
Not just manual recordings after 9pm - recorded the cricket manually in 2 hr chunks last week and had to keep putting the pin number in whenever I wanted to watch it, incidently the pin number was not the last 4 digits of current or first viewing card (one and same on my 2nd box) and I had never changed it - had to contact sky cust services to get hte pin number - they obviously have many calls on this as they have an automated response specifically for pin number problems
Does it do it for radio too?
gaffer
Yes - plus the usual thing for 12 cert films if you dare to watch them during the day.....
You know who to complain to: james.murdoch@bskyb.com
They are well aware of the bad reaction to this so called improvement and it would appear are going to improve asap. I suggest keeping the pressure on them to make sure soon is soon.
562 posts - less than a year. mostly rubbish......;)
(
Maybe an option allowing you to disable it might be interesting.
I would still like to see an option that would enable me to lock the whole planner, having to imput the PIN to get into it or to add/modify/delete stuff...that would be far more useful.
gaffer
- A Pin protected system that can be turned off for individual programmes.
- A Pin to restrict access and modifications to the planner, so your little cousin can't delete your Series Link of 24 while watching the Disney Channel, and your little brother can't see what's in your planner "just to see".
Even if the ideal solution is a box each (I have my own box), people who only have one could have a separate planner for each person, meaning that they could all add or delete programmes from their OWN planner, if it's in their age range.
A bit like a computer with several users...
gaffer
But I think we are taking things a bit too far. Most households either have a minor or they don't. Those who don't, don't need a PIN, those who do need a menu driven system that says times and channels to block. So the latter could fit all but it should come as optional i.e not activated by default. People who need it will find out how to use it. The rest can carry on enjoying (if this is the right word) the SKY+ service...
There is a problem at the moment because a 12 year old would not be able to watch a 12 rated film without the same PIN that is used to unlock 18 rated programming and order PPV.
Different logins would be a solution although it could see the older children letting the youger ones use their PIN.
Wrong - they would SELL them their PIN!
Press the red button and the menu is low lighted.
Shame it doesn't actually do anything apart change the menu grey.
Maybe this is supposed to work so we have the option??
We are getting into family situations and society conditions here.
There's nothing Sky could do to stop older children giving younger ones the PIN, except perhaps fingerprint scans
There's an element of trusts that parents would have to explain to their kids...
I think one solution would be to have:
- An Admin Pin or password (remotes have letters), this would set PPV spending limits and block channels and stuff.
- A PIN that could be disabled for all types of programmes.
- An optional boot/planner PIN, that would be useful.
- An Admin could also enable a "no modify" status that would stop your cousin recording the Disney Channel when he visits.
gaffer
exactly - Sky were so close but they completely phuqed it up!
As above the old PIN no longer worked, so when I phoned Sky the rep said - 'yes we have changed all of the pin numbers and we are getting a lot of calls when people need the new one'! She also said there are no plans to send the new PIN to subscribers in the post.
As this cost me a 15 minute phone call it appears Sky are going to make a few quid out of all of us!
Has anyone actually tried their old PIN since the EPG upgrade and it is still working?
Also, this PIN request appears to be more erratic than just recordings. I have had it happen twice to me since the update. The first was whilst I was watching the new Hollyoaks on E4 Monday night, it got a scene with the couple in bed and suddenly asked for the PIN.
The second time it happened was when I was flicking channels and suddenly it asked for the PIN when I got to the Horror Channel. This was the only channel asking though, I even flicked to the Porn to see if Sky had been clever and blocked all 18+ programs. Sadly no, it just looks like another botched piece of crappy software.
gaffer
I think this really might be the end of the line for Sky for me. I've just enough, mainly because of the incredibly buggy box. Time for a standalone PVR and freeview I think.
Actually they did,it was mentioned in the Sky magazine. I know many people bin the mag each month without reading it but I always take five-ten mins to do so before binning my copy.
Some of us don't get the Sky magazine, thankfully they stopped sending ours last year. We have therefore had no announcement of the EPG upgrade, the need for a PIN for certain recordings OR the change of PIN from the last 4 digits on the card.
The ITC was replaced by Ofcom. Someone in another thread has contacted Ofcom to see if they forced Sky into the PIN Protection. Ofcom state that it was all Sky when it comes to PIN on recordings.
Do they normally have a recorded announcement saying "If you've tried the last 4 digits of your viewing card then please hold..." ?
That was the message I got - then I was told the last 4 digits don't work anymore!
Good luck trying to get through, it appears this problem is getting worse as more people find out it's there.