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Problem with Sony IDTV since EPG changes
Since rescanning channels on my Sony KV32DS60 after today's reshuffle a load of channels of missing, including BBC News 24.
The DS60 is one of the older IDTV's that has 2 digit channel numbers, which maybe part of the problem.
Has any one else experienced simialr problems?
I am close to the Crystal Palace transmitter and get a very strong signal.
The DS60 is one of the older IDTV's that has 2 digit channel numbers, which maybe part of the problem.
Has any one else experienced simialr problems?
I am close to the Crystal Palace transmitter and get a very strong signal.
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They claimed that the 01-99 would all store correctly, and then those that woudl appear on 100+ would fill in on unused channels int he rtange 01-99. That is just not happening.
I have manually stored Sky News now on 41.
Does anyoen know of a list of which channels and service IDs the digital channels have for each transmitter?
The Sony needs to know which channel C21-C69 and S01-S30 each is on for manual tuning.
They also fel there is a problem in general since the re shuffle and that their advice is to wait a fwe days and try a re-scan again to see if any transmission problem is resolved.
After that even thguh they have stopped issuing new software for the older TVs, if a software patch can resolev the issue they will issue updates.
Because most Sony IDTVs only have 0-99 channels, the 80-99 region is used for extra channels that are found from distant transmitters and also for channels with LCNs above 100. Since the News channels and some others have LCNs of 80-88, I guess that they'll be booted off if the 80-99 region gets filled with other stuff first in the course of the auto scan. Worse still, I believe that some early Sony IDTVs also used the 90-99 region for analogue channels.
Although Sony IDTVs are desirable for their reliability and excellent picture quality, Sony have had a bad habit of not bothering to implement the full DVB spec on their IDTVs, but just implement enough to get them working with whatever's being currently broadcast. When some new feature is broadcast, then although even the ancient OnDigital STBs would handle it, Sony would have to broadcast a software fix before it could be displayed. I expect they're tearing their hair out at this one, though.
The latest Sony tuners that are in their STB and their DVB DVD-recorder can handle three-digit LCNs correctly, and this has also found its way into their latest IDTVs, although I'm not sure which model numbers this applies to.
I think many of the Sony IDTVs will now have problems. More and more people will rescan, as the advice from the BBC website is to do just that.
Sony's response was in the short term you will have to tune the missing channels manually. However they did say they won't wash their hands of the problem, and even thought software development for the older sets has ceased they would consider a further release if that could fix the problem. However they are currently blaming the transmission.
As you say an old Nokia Mediamaster On Digital box handles the 3 digit channels perfectly.
Anyway, this subject was covered in another thread, before the EPG re-shuffle, where I posted some emails I'd exchanged with Sony Customer Services. The upshot was basically that the channels above 100 will be scattered in the space left between channels below 100 and this is the normal and expected behaviour. I got the distinct impression that Sony considered this to be a perfectly acceptable situation and were unlikely to develop updates to resolve this issue.
I believe others on this forum have tried to come up with ways to pressure Sony into providing better support for their iDTVs. If anyone has any new suggestions I'd love to hear them...
I expect Sony will suggest buying a Sony digital box !
I have Loader no. V1.01 and Software r2.50(GB)
I spoke to Sony today and they say they are aware of both issues and will call people back once the software download is ready to rectify this.
If anyone else has a problem I suggest that they contact the customer service dept to record the issue as this may prompt them to get things moving quicker.
They are (as mentioned in a previous mail) blaming the BBC for changing the basis of Freeview streaming and not letting manufacturers know early enough. How that sits with my daughter's Thompson box picking all up OK I don't know. Perhaps Thompson have a crystal ball the Sony don't.
BTW I am in Chelmsford and pick up on the Palace transmitter I believe. We are in a no-mans land here and do not get the best reception - Pixilation in evidence most evenings.