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Moving From Pipex To Sky BB
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I have my email from Sky with my code and thus starts the task of getting a MAC code.
22 minutes waiting on the phone to Pipex who then say it will be emailed to me within 3 working days.
Also it must be used in the 30 days or they will suspend my account anyway.
Assuming the email arrives then starts the tasks of getting through to the Sky BB 08705 number
I am sure that will be fun also.
I BTW am going for the max with free connection.
Automan.
22 minutes waiting on the phone to Pipex who then say it will be emailed to me within 3 working days.
Also it must be used in the 30 days or they will suspend my account anyway.
Assuming the email arrives then starts the tasks of getting through to the Sky BB 08705 number
I am sure that will be fun also.
I BTW am going for the max with free connection.
Automan.
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i have just left pipex to bt, just ring pipex back and ask for your code over the phone that's what i did and also they sent it in a e-mail within a couple of hours
Cheers
Brogusblue
I don't have much time during the week and only got the email from Sky last night.
Automan.
Said yes but awaiting mac code.
They went over services on offer and I opted for home install, no phone offers and max.
Also they set me up a email address for the account at sky.com
All I have to do now is ring back with mac code, viewing card number and password they setup.
Router etc will then be sent out and changeover date set.
I did ask how long it takes to change isp.
Reply normally same day, fairly seemless. Worse case 3 days!
He also said they had only started doing this yesterday.
Automan.
If so I could do with them contacting me as I need to get BT to reactivate our old line.
Re speed, he said where I live I should get 14.5 Mb download speed.
Sky+ HD of course does have a network connection and it is rumored one day this may be used to download movies via Sky BB to watch via Sky HD
They did also ask while I was on the phone if I required any wireless dongles for use with laptops / desktops to network them.
I already have such gadgets and a VOIP Router (FRITZ!Box Fon WLAN 7050 Annex A).
Automan.
Rumour is pointless - broadband and satellite tv WILL merge at some point, and I can actually see a time where sky may do away with the dish altogether - it's all dependant on when the bandwidth is widely available via the phone line. On the other hand, the phone line may never be as stable as satellite. But then speculation is also pointless
The sky system WILL use broadband for true VOD services, one day. The new IPTV systems will force them down this route even if they didn't want to bother
(Sky Connect because my exchange does not have an LLU enable date yet. The Sky letter says "within 12 months")
Can I second what speedyrite has said, Automan & keep us updated with you switching to Sky Broadband experience.
I'm also the same as you two, currently with Pipex paying 19.99 (it dropped a few months from 23.49?)
I'd be interested in two things.
1) What happens if you go over your e.g 40gb limit?
2) Can I use my exsisting USR Router or do I have to use Sky's router.
Also my exchange does not have an LLU enable date yet. So I'm thinking of going to go with Sky connect, there E-Mail says if I go with Sky connect I'll be automatically upgraded when my exchange is enabled.
What's putting me off is the old chestnut of changing E-Mail address's I keep meaning to buy I domain name & do what was mentioned on another thread & forward to Outlook.
Any advice on the above most welcome......
Also my usage with a 40gb limit, I actual don't know how much I use a month so as mentioned in another thread I downloaded NetMeter to monitor my usage, great little program in 3 hours yesterday I used 384mg that was noral surfing & viewing about 10 video files on Your Tube. I also think it's taking into account files transfered across my network.
Any advice on the above most welcome......
Thanks to everyone who have shared they thoughs & views on Sky Broadband it's helping me a great deal & I've also learnt alot.
Look forward to hearing more.
Thanks....
I also hope to use my exisiting VOIP router (FRITZ!Box Fon WLAN 7050 Annex A) which also records bandwidth used and allows you to set your monthly limit.
Current figures...
Period [hh:mm] total sent/received Number
Today 13:07 31 MB 17 MB/14 MB 2
Yesterday 24:01 137 MB 32 MB/105 MB 1
Current week 157:07 650 MB 246 MB/404 MB 9
Current month 133:07 590 MB 217 MB/373 MB 7
Last month 743:51 6995 MB 3355 MB/3640 MB 39
When you reach your limit if you do it's info led starts flashing to warn you.
Plus of course it handle up to 10 voip accounts.
Re email I mainly use web mased fastmail.fm and gmail and thus loosing my pipex email is not big deal.
Automan.
I'm not sure when my price decreased I'll check out my past Bank Statements and update you shortly.
CJ
Me & a guy at work both signed up for Pipex at the same time around Nov 2004, after Xmas he asked me how I was paying I said 23.44, he said his had gone down to 19.99 I was going to contact them about the price difference but never did then in April I noticed my price had dropped to 19.99. There seems no rhyme or reason to this?
Hope this helps !!!
CJ
Can I ask a favour, can you let me know the outcome as I'm curious about this myself?
CJ
It really annoys me what pipex have done. They give all their new subscribers the faster connections, and yet continue to charge their existing loyal users the same highest price and refuse to upgrade them. It's hard to see how Sky cust service could be comparably worse either ( in terms of time taken to get through any way )
I will be moving to Sky but I don't know when, I suppose Sky will be putting up the cost of the TV package to compensate at some point any way,
Cheers
At least when I phoned up for my mac code they didn't seem to suprised.
They said I'd be emailed it in 72 hours, so should get it tomorrow.
1st time after selecting the options etc the phone went dead
2nd try got to talk to someone in about six minutes.
They had my MAC code ready
Next the call to Sky.
Got to talk to someone in about one minute
Gave them my viewing card number, confirmed usual details.
She said she had never added the mac code to an existing order and needed to check with manager.
This took less than a minute and I then gave them the code.
In theory the router etc should arrive in five working days with other details shortly after.
We shall see....
Automan.
I got home and found that my mac number had been emailed as promised.
Phoned Sky, should working in 5 days.
keefefox, have you tried doing a speed test? For months I was paying £23.44 for 1meg but was actually receiving 2meg. The speed test I use is this one.