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Sky Plus without a telephone connection
[Deleted User]
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Has anyone every failed to get their Sky Plus activated when it wasn't connected to a telephone line?
Or rapped over the knuckles by Sky if it wasn't connected to a telephone line for the first year?
Xerxes
Or rapped over the knuckles by Sky if it wasn't connected to a telephone line for the first year?
Xerxes
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However my box isn't, but I do have to connect it to put Premiership+ games in the planner to record (for some reason it looks for a dial tone).
Now in my new home - guess what - it still didn't work. My suggestion that the problem was not at my end was not welcome. In fact getting anyone to listen was difficult. Even several technician visits couldn't cure the problem. After several more threatening letters and more technician visits I managed to get hold of a supervisor at SKY who did some checks and finally agreed that the problem was at their end. Now I have two sets and two working lines but over a year has passed. Can I really disconnect them - I can't find where it says that I must only reamin connected for 12 months.
Both digiboxes when using the mirror subscription deal must be connected for the duration of the subscription term, there is no set time limit unlike the plain subsidised deal which is 12 months.
When you cancel the mirror subscription you can remove both phone lines:)
Thanks. What are the differences between these two deals. Is the mirror subscription the one where I subscribe to both SKY+ and a second box. Also - who owns the boxes? Thanks.
The subsidised deal is just the £1 install and a free digibox that has been around for nearly 5 years.
The mirror subscription is a second smartcard carrying the same package as the original subscription for £10 a month extra.
The subsidised deal gives you the digibox free of charge, however if you break the T&C's then SKY can bill you for the balance of the subsidised installation price.
SKY+ is as an unsubsidised product, you paid frull price and it is yours to do with as you please. However the channel subscription and SKY+ service subscription have T&C's assocaited with them.
Thanks again. This explains the extra charges SKY were threatening me with when they couldn't find my second phone line. Nevertheless all the hype about moving the spare box to a bedroom for only £10 a month never carried a statement that a second phone line might need to be fitted.
Specific details such as those are rarely part of a advertsing blurb, but for legal purposes they are covered by the catch all "terms and conditions" apply.