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something strange - blank screen (merged)
[Deleted User]
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just had a wierd one. channel 4 blanked out , switched channels for a moment and picture returned for a few seconds then blanked out again then realised it was happening on all channels few seconds of picture then blank. this lasted for about five minutes now everything is ok again. sutton coldfield transmitter.
p.s no lockups since last update until yesterday when i used the wrong remote and accidently switched the pvr to itv3 - box locked within 10 minutes
p.s no lockups since last update until yesterday when i used the wrong remote and accidently switched the pvr to itv3 - box locked within 10 minutes
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A more likely culprit is Transmitter problem, there is worked planned today on your transmitter Multiplexes 1, and B (liable to reduced power 0900-0500), maybe the work affected all Mutiplexes for that short period of time.
if it is/was the transmitter why would changing channels on the pvr restore the picture for a short period ?
I wouldn't hold your breath........
Can you tell what the exact steps are?
It only affected E4 (when the press red should have appeared the screen blanked)
I went to BBC1 (The news was on at the time) , the press RED appeared as it should here, going back to E4 after this and it was fine
It seems to be something strange with the Ch.4/E4 MHEG (as we know BB interactive dosnt work properly)
Thanks I will try that
Thanks. Managed to do it on and off during a few attemps. Doesnt seem to happen if you select a non interactive channel like FIVE
I tested it on one of the pre release versions last week and it doesnt happen anymore.
Had one or two customers with various boxes & IDTV's last week with similar problems , all cured with a reset & retune .
I thought it might be connected to the bug where you can't get interactive services and I have found that if I go to menu and play a recorded item, and then exit, it seems to fix it for a while.
Thanks Ewan. I can feed this information though next time I am in contact with Humax. Any idea why this only started in the last week or so?
Is that with the new update?
Old and new by the looks of things